Qo777 Privacy Policy — your information is our responsibility

1 Introduction

Qo777 is one of Bangladesh's most trusted online gaming platforms. This Privacy Policy ("Policy") explains how qo777 collects, uses, and safeguards your personal information. By accessing our platform or creating an account, you agree to this Privacy Policy.

Qo777 believes that every member's personal data belongs to them. That's why we only collect what is strictly necessary to keep our services safe and running smoothly. Your data is never sold or shared without a valid reason.

This Privacy Policy applies to qo777's website, mobile app, and all associated services. The latest version will always be available on this page.

2 What Data We Collect

Qo777 collects data in two main ways — information you provide directly, and data generated automatically as you use the platform.

Information you provide directly:

• Name & mobile number (collected at registration)
• Date of birth (for age verification)
• Payment account details (Mobile Banking, Nagad, Rocket, USDT)
• National ID or passport (for identity verification when required)
• Any information shared through support chat

Automatically collected information:

• IP Address & Device Type
• Browser & operating system information
• In-platform game history and transaction logs
• Session duration and pages visited
• Cookies & Local Storage Data

3 Use of Data

Qo777 uses your information solely for specific, legitimate purposes. Below is a breakdown of what data is used for and why:

You can opt out of promotional messages at any time by contacting our support team.

4 Data Sharing & Third Parties

Qo777 never sells, rents, or shares your personal information with third parties for marketing purposes. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Information required to process Mobile Banking, Nagad, Rocket, or USDT transactions.
• Game Software Providers: Minimal session data required to run games.
• Legal Obligations: Lawful requests from government authorities or law enforcement agencies.
• Fraud Prevention: To assist in cybercrime investigations.

5 Cookies & Tracking Technologies

Qo777 uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Understanding user behavior to improve platform performance.
• Security Cookies: To detect bots and fraudulent activity.

Most browsers allow you to disable cookies, though doing so may affect certain platform features.

6 Data Retention Period

Qo777 retains your data only for as long as necessary or as required by legal obligations.

• Active account data: retained for the duration the account remains active.
• After account closure: up to 5 years (as required by law).
• Transaction records: 7 years (in compliance with financial regulations).
• Support chat logs: 1 year.
• Cookie data: until session ends or up to 1 year.

7 Security Measures

Qo777 uses industry-standard technology to protect your data. Our security framework operates across the following layers:

• 256-bit SSL/TLS encryption — all data transmissions are secure.
• Two-Factor Authentication (2FA) support.
• 24/7 system monitoring and detection of unusual activity.
• Regular security audits and vulnerability assessments.
• Strict data access controls for all staff.

Please note that no internet transmission is 100% secure. It is your responsibility to keep your password safe and never share your account details with anyone.

8 Your Rights

As a qo777 member, you have the following rights over your personal data:

• Right to Access: The right to know what data we hold about you.
• Right to Rectification: Right to request correction of any inaccurate information.
• Right to Deletion: Right to request deletion of your data under certain circumstances.
• Right to Object to Processing: Right to object to processing for specific purposes.
• Right to Data Portability: The right to receive a copy of your data.
• Right to Withdraw Consent: Right to withdraw consent at any time.

To exercise any of these rights, contact our support team. We will respond within 30 business days.

9 Protection of Minors

Qo777 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors.

If a parent or legal guardian discovers that their child has created an account on qo777, please contact us immediately. We will close the account and delete all associated data.

10 Privacy Policy Updates

Qo777 may update this Privacy Policy at any time. When changes are made, the updated date will be reflected at the top of this page.

For major changes, you will be notified in advance via your registered mobile number or through the platform. Please keep your contact information up to date.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Live Chat: Directly within the platform (24/7 in Bengali)
• Response Time: Within 24–48 business hours

For more details, visit our Terms and Conditions and Responsible Gaming View page.